SHIPPING POLICY

Last Updated: October 11, 2026

Thank you for shopping with Dragonlit! We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below.

1. Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and public holidays.

Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

2. Shipping Destinations

Dragonlit currently ships exclusively to the United States.

We do not offer shipping to destinations outside the United States at this time.

3. Shipping Costs

FREE STANDARD SHIPPING ON ALL U.S. ORDERS

We offer free standard shipping on all eligible orders within the United States, with no minimum purchase required.

Shipping costs are fully covered by Dragonlit for standard delivery.

4. Estimated Delivery Times

Our standard shipping time is estimated at 5–9 business days after dispatch.

Please note that order processing takes an additional 1–3 business days.

Estimated total delivery time: 6–12 business days from the date your order is placed, excluding weekends and public holidays.

These are estimates, not guaranteed delivery dates. Delivery times may vary due to carrier delays, weather conditions, holidays, or circumstances beyond our reasonable control.

If we are unable to dispatch your order within the promised timeframe, we will contact you and provide the options required by applicable law, including cancellation and a refund where applicable.

5. Order Tracking

Once your order has shipped, you will receive an email containing your tracking number and tracking link, if available.

Tracking information may take some time to become active after shipment.

6. Shipping Address Accuracy

Please ensure that your shipping address is complete and accurate before placing your order.

If you notice an error, contact us as soon as possible.

We will make reasonable efforts to correct shipping information before dispatch, but address changes cannot be guaranteed once the order has shipped.

7. Lost, Damaged, or Delayed Packages

If your order arrives damaged, is significantly delayed, or appears to be lost, please contact our customer support team.

We will investigate the issue and work with the shipping carrier to determine an appropriate resolution.

Where required by applicable law, we will provide a replacement, refund, or other applicable remedy.

8. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We will do our best to accommodate requests before the order has been shipped.

Once an order is in transit, changes may no longer be possible.

Approved refunds will be processed to the original payment method in accordance with our Refund Policy and applicable law.

9. Contact Information

For questions about shipping, delivery, tracking, or your order, please contact us.

Store: Dragonlit

Website: https://dragonlit.store

Email: dragonlit.store@use.startmail.com

Thank you for choosing Dragonlit!